Skip to main content


proactive services

e-Estonia Live: Proactive services that work for you

The e-Estonia Live webinar series is hosted weekly on our e-Estonia Facebook page, where we connect with Estonian state experts and company representatives to discuss current issues and the developments within e-Estonia. 

In recent years, the conversation on the future of Estonia’s digital development has evolved around creating a seamless state. At the core of this vision are proactive services. But what are proactive services? Why have they become a topic of discussion? And what is the foundation upon which they can be built?

This week, we brought together public and private sector representatives to discuss these questions and Estonia’s experience thus far. Janek Rozov, Strategy Director at the Information Technology and Development Centre of The Ministry of Interior, also deemed “the father of proactive services,” reveals how this process began in Estonia and what have been the main challenges.

Andre Krull, Managing Director at Nortal, shares his insights from the perspective of a company for which “building a seamless society” is the main vision. As such Andre presents practical examples of what it means to build proactive services. He also touches upon services that have already been rolled out, some of which in a matter of only a few days after the onset of the corona-crisis.

Watch the recording for the full discussion:


Today, e-governance and e-services have become a necessity in every country. e-Estonia Briefing Centre – the gateway to Estonian expertise in e-governance, invites you to connect with the Estonian IT companies directly responsible for the successful functioning of the e-state even during a pandemic. Get in touch with us to set up your custom virtual programme with the best partners you could get:

read more on similar topic

visit the e-estonia briefing centre

The goal of e-Estonia Briefing Centre is to inspire global policy makers, political leaders, corporate executives, investors and international media with the success story of e-Estonia and build links to leading IT service providers.

The e-Estonia Briefing Centre has become a must-see destination, hosting over 10,000 international decision-makers every year. Make sure to book your visit in advance.

Give feedback