e-Estonia Live: Proactive services that work for you

proactive services

Article content

The e-Estonia Live webinar series is hosted weekly on our e-Estonia Facebook page, where we connect with Estonian state experts and company representatives to discuss current issues and the developments within e-Estonia. 

In recent years, the conversation on the future of Estonia’s digital development has evolved around creating a seamless state. At the core of this vision are proactive services. But what are proactive services? Why have they become a topic of discussion? And what is the foundation upon which they can be built?

This week, we brought together public and private sector representatives to discuss these questions and Estonia’s experience thus far. Janek Rozov, Strategy Director at the Information Technology and Development Centre of The Ministry of Interior, also deemed “the father of proactive services,” reveals how this process began in Estonia and what have been the main challenges.

Andre Krull, Managing Director at Nortal, shares his insights from the perspective of a company for which “building a seamless society” is the main vision. As such Andre presents practical examples of what it means to build proactive services. He also touches upon services that have already been rolled out, some of which in a matter of only a few days after the onset of the corona-crisis.

Watch the recording for the full discussion:


Today, e-governance and e-services have become a necessity in every country. e-Estonia Briefing Centre – the gateway to Estonian expertise in e-governance, invites you to connect with the Estonian IT companies directly responsible for the successful functioning of the e-state even during a pandemic. Get in touch with us to set up your custom virtual programme with the best partners you could get:

Written by
Adhele Tuulas

Creative Assistant


Visit us physically or virtually

We host impactful events both in our centre and online for government institutions, companies, and media. You’ll get an overview of e-Estonia’s best practices and build links to leading IT-service providers and state experts to support your digitalisation plans.

Questions? Have a chat with us.

Call us: +372 6273157 (business hours only)

Find us

The Briefing Centre is conveniently located just 2 minutes drive from the airport and 10 to 15 minutes drive from the city centre.

You will find us on a ground floor of Valukoja 8, central entrance behind the statue of Mr Ernst Julius Öpik. Photo of the central entrance.

Valukoja 8
11415 Tallinn, Estonia