We have reached an extraordinary milestone by becoming a country that digitalises 100% of its government services. As of December 2024, every service—even filing for divorce—can now be completed online, marking a new era in citizen-centric governance. This achievement positions Estonia as a global leader in digital governance and sets a benchmark for nations worldwide.
0% bureaucrazy highlights Estonia’s commitment to eliminating unnecessary hurdles with smart, seamless digital solutions. With all government services now online, citizens and businesses can interact with the state quickly, securely, and efficiently—saving time and reducing stress.
This approach ditches the old red tape in favour of transparent, easy-to-use systems focusing on convenience and accessibility. Estonia’s digital governance model shows how public services can empower citizens rather than hold them back with unnecessary bureaucracy.
“100% digitalisation is about efficiency and maximising resources, not technology for its own sake. As a small country, Estonia has created a digital society with a clear competitive advantage and a global benchmark. By constantly evolving and improving services, even for life’s most challenging moments like divorce, Estonia proves that a truly world-class digital state prioritises trust, transparency, and convenience for everyone.” – Sandra Särav, Deputy Secretary General for Economy and Innovation at Estonia’s Ministry of Economic Affairs and Communications.
Divorce is finally a little less dramatic
The final service to be digitalised was divorce, a complex and emotionally sensitive process. By bringing this service online, Estonia has demonstrated its ability to innovate even in areas requiring nuance and care. Couples can now submit applications digitally, access pre-filled forms, and finalise their divorce with minimal stress. Since its launch, 53% of divorce applications have already been filed online, reflecting the efficiency and convenience of the service.
“It’s not just about technology; it’s about creating services that meet people’s needs during challenging times.” – Enel Pungas, Head of the Population Facts Department at the Estonian Ministry of Interior.

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Articles
President Toomas Hendrik Ilves: our digital innovation journey moves forward
Estonia: 100% digital government services, with divorce as the final step
President Kersti Kaljulaid: tracing the real-world impact of Estonia’s digital story
Future takes us beyond digital
Our next step is towards greater proactive and personalised governance. Imagine a world where society integrates with reliable services that operate sustainably and respond in real-time to people’s changing needs and expectations – a digital lifestyle shaped by people.