The Estonian dream is to have as little government as possible, but as much as is necessary. Thanks to e-solutions, communicating with the state is fast and convenient, and our country is more effective as a result.
The evolution of digital public service
Lack of money, resources, or manpower
Digitalisation can resolve these issues, by increasing accessibility to services
Political will and societal support to improve the situation, IT literacy and knowhow
Compulsory e-ID, de-centralisation and once-only policy, trust-by-design approach, no legacy policy
Cooperation with the private sector
e-ID, X-Road (data exchange), cybersecurity-by-design, data protection
Connectivity (internet), service design, not copying paperwork to digital, different kind of mindset
Interest to first e-services
e-Tax, digital signature, e-Prescription, justice & public safety
Join a community of e-Estonians worldwide, and stay up-to-date with all the latest news, digitalisation trends, and upcoming events
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Visit us physically or virtually
We host impactful events both in our centre and online for government institutions, companies, and media. You’ll get an overview of e-Estonia’s best practices and build links to leading IT-service providers and state experts to support your digitalisation plans.