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e-Governance

In Estonia, 99% of public services are available online 24 hours a day. E-services are only impossible for divorces  – you still need to leave the house for this.

Thanks to a safe, convenient, and flexible digital ecosystem, Estonia has reached an unprecedented level of transparency in governance and built broad trust in its digital society. As a result, Estonia saves over 1400 years of working time annually and has become a hassle-free environment for business and entrepreneurship.

e-Governance is a strategic choice for Estonia that aims to improve the competitiveness of the country and increase the well-being of its people. Our aim is to keep the government working seamlessly 24/7. This is supported by digital identity, secure data exchange, and high-quality databases. E-Governance consists of transparent and efficient use of ICT in state administration (e-Administration), user-friendly public services provision online (e-Services and active involvement of citizens in decision-making processes(e-Participation). The development of the Estonian e-Governance ecosystem has been supported by strategic vision,trust of citizens and cooperation with the ICT sector. Personal data protection is the cornerstone of building trust towards e-Government. Citizens have the right to know who is using their personal data. Enforcement of ‘once-only’ principle means that citizens only have to submit their data once to the government to be used and re-used. Estonia is striving for provision of proactive and invisible services by relaying on the efficient use of data which the state already has. Proactive service delivery means that the government starts service provision without waiting requests from citizens.

Data Embassy

Data Embassy is an extension in the cloud of the Estonian government, which means the state owns server resources outside its territorial boundaries. This is an innovative concept for handling state information, since states usually store their information within their physical boundaries. Data Embassy resources are under Estonian state control, secured against cyberattacks or crisis situations with KSI Blockchain technology, and are capable not only providing data backups, but also operating the most critical services.

When we say “data embassy”, we mean a data centre. It is located in Luxembourg under a Tier 4 level of security – the highest level for data facilities. It is not an embassy in the traditional diplomatic sense and while the founding agreement does take into account the Vienna Convention on Diplomatic Relations, it is something completely new under international law. It is fully under the control of Estonia, but has the same rights as physical embassies such as immunity.

 

#1

data embassy in Luxemburg

Luxembourg is the first data embassy location because of the high quality technical capacity, but also because of their openness to work with this new concept. In this collaboration, Luxembourg and Estonia are pathfinders in creating a unique and innovative way to ensure digital continuity in the world.

The Data Embassy kick-off took place in 2015 and the finalised agreement between Estonia and Luxembourg was signed in 2017. The development of the Estonian Government Cloud is a collaboration between the Estonian Government and private sector companies, including Cybernetica, Dell EMC, Ericsson, OpenNode, and Telia.

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Visit us physically or virtually

We host impactful events both in our centre and online for government institutions, companies, and media. You’ll get an overview of e-Estonia’s best practices and build links to leading IT-service providers and state experts to support your digitalisation plans.

Questions? Have a chat with us.

E-mail:
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Call us: +372 6273157 (business hours only)

Find us

The Briefing Centre is conveniently located just 2 minutes drive from the airport and 10 to 15 minutes drive from the city centre.

You will find us on a ground floor of Valukoja 8, central entrance behind the statue of Mr Ernst Julius Öpik. Photo of the central entrance.

Valukoja 8
11415 Tallinn, Estonia