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The nature of work is in a constant process of change. In a time of rapid innovation, the expectations for high-quality digital services seem to be outgrowing the budgets that fuel the provision of these services. The lack of resources in combination with growing demands leads to a higher workload for the people who make it all possible. In reality, the human workforce is being robbed of valuable time as they often perform monotonous tasks that could already be delegated to software robots. Flowit, the Estonian company providing work process automation solutions, has realised this and is determined to be the catalyst for change.
We sat down with Flowit’s CEO, Andres Aavik to discuss the future of work with regard to automation and software robotics. Watch the video below to find out about their unique AI-based sales prediction solution implemented in the logistics sector, how Flowit can help automate tasks done by public sector clerks, the challenges encountered in large-scale automation projects, and the changes we could expect to see as software robots are becoming the new norm.