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Estonia: 100% digital government services, with divorce as the final step

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Estonia has reached an extraordinary milestone by becoming a country that digitalises 100% of its government services. As of December 2024, every service—even filing for divorce—can now be completed online, marking a new era in citizen-centric governance. This achievement positions Estonia as a global leader in digital governance and sets a benchmark for nations worldwide.

The final service to be digitalised was divorce, a complex and emotionally sensitive process. By bringing this service online, Estonia has demonstrated its ability to innovate even in areas requiring nuance and care. Couples can now submit applications digitally, access pre-filled forms, and finalise their divorce with minimal stress. Since its launch, 53% of divorce applications have already been filed online, reflecting the efficiency and convenience of the service.

“Digitalising divorce reflects Estonia’s commitment to making even the most complex life events simpler and more accessible. It’s not just about technology; it’s about creating services that meet people’s needs during challenging times,” said Enel Pungas, Head of the Population Facts Department at the Estonian Ministry of Interior.

The service includes a mandatory 30-day reflection period, ensuring thoughtful decision-making. It also provides tools for dividing marital property and offers guidance for families navigating custody agreements, reinforcing the state’s dedication to user-centric solutions. Beyond divorce, Estonia’s digital governance has seen significant adoption, with 85% of birth registrations and 56% of marriage applications now completed digitally.

A Blueprint for Digital Governance

Estonia’s achievement highlights its innovative approach to governance:

  • 100% online services: Estonia has eliminated bureaucracy through seamless digital solutions.
  • Scalable innovations: Estonia’s e-government model is open for adoption worldwide, offering tools and systems that any nation can implement.
  • Human-centric technology: Estonia prioritises simplicity and accessibility, empowering citizens while ensuring security and transparency.

100% Digital & 0% Bureaucrazy Campaign

To celebrate this achievement, Estonia is launching the campaign ‘100% Digital & 0% Bureaucrazy’, which will run from 27 January to 27 March 2025. We invite global audiences to explore Estonia’s digital achievements through our e-Estonia Briefing Centre in Tallinn.

Please visit the campaign page for more information and take a test to find out how bureaucracy are you?

Contact

Visit us physically or virtually

We host impactful events both in our centre and online for government institutions, companies, and media. You’ll get an overview of e-Estonia’s best practices and build links to leading IT-service providers and state experts to support your digitalisation plans.

Questions? Have a chat with us.

E-mail:
Media:
Call us: +372 6273157 (Monday to Friday, 9:00-16:30 Estonian time)
Regarding e-Residency, visit their official webpage.

Find us

The Briefing Centre is conveniently located just a 2-minute drive from the airport and around 10- to 15-minute drive from the city centre.

You will find us on the ground floor of Valukoja 8, at the central entrance behind the statue of Mr Ernst Julius Öpik. We will meet the delegation at the building’s reception. Kindly note that a booking is required to visit us.

Valukoja 8
11415 Tallinn, Estonia