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Join hosts Johanna-Kadri Kuusk and Petra Holm as they navigate through an extraordinary celebration of Estonia’s monumental achievement—achieving full digitalisation of all public services, including the latest to go digital, divorce. This episode dives into how Estonia has reached an unprecedented level of 0% bureaucrazy, setting a global benchmark in governmental efficiency. Listen in for discussions with key figures who have spearheaded these initiatives, shedding light on the future of digital governance and public service.
🎧︎ Listen to the episode on Apple Podcast and Spotify and hear:
- Priit Kongo, CEO of Net Group, discusses the recent digitalisation of the divorce process in Estonia, highlighting how the new system allows for faster and more convenient separations, minimizing personal confrontations and simplifying bureaucratic procedures. He shares experiences from a decade ago when NetGroup implemented a similar digital divorce system in Northern Iraq, emphasising the cultural and operational differences.
- Siim Sikkut, the former CIO of Estonia and Managing Partner at Digital Nation, discusses Estonia’s achievement of fully digitalising all government services. He elaborates on what sets Estonia apart from other digitally advanced countries like Malta, Denmark, and Singapore, focusing on Estonia’s approach to reducing bureaucracy through digital solutions. Sikkut emphasises that while Estonia has made significant progress, continuous improvement and expansion in digital government services are ongoing, aiming to enhance overall governance and public service efficiency.
- Luukas Ilves, another former CIO of Estonia and the Advisor to the Deputy Prime Minister of Ukraine, discusses Estonia’s status as a fully digital state and offers insights into the broader impacts of Estonia’s digital transformation. He highlights how digitisation has significantly improved governance and public service efficiency, making Estonia one of the best-managed countries globally. Ilves also touches on the lessons other rapidly transforming countries can learn from Estonia’s approach, emphasizing the importance of combining technology like generative AI with a commitment to good governance to achieve substantial societal benefits.For more insights and a deeper dive into Estonia’s digital advancements, make sure to subscribe and follow us on Apple Podcast and Spotify. Don’t miss our next episode, where we’ll continue to explore how digital innovation is shaping the future of societies worldwide.
For more insights and a deeper dive into Estonia’s digital advancements, make sure to subscribe and follow us on Apple Podcast and Spotify. Don’t miss our next episode, where we’ll continue to explore how digital innovation is shaping the future of societies worldwide.