Estonian startup Veriff starts verifying customers on Berlin public transport


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Berlin’s public transport company Berliner Verkehrsbetriebe (BVG) has chosen Veriff to verify people’s identities in Jelbi, its freshly-launched mobility app. Jelbi is a one-stop transport shop for all commuters and travellers in Berlin.

Veriff will be validating users in the Jelbi app, which covers Berlin’s entire public transportation system, scooters, bikes, ride-hailing and car sharing, as well as traditional taxis. The BVG transport network is made up of ten underground railway lines (U-Bahn), 22 tram lines and more than 150 bus lines, as well as 6 ferries, and provides mobility around the clock. More than a billion passengers use the buses and railways operated by the BVG every year.

The technology will ensure that the person is who they claim to be and has a valid driver’s licence. BVG selected Veriff as a verification partner based on safety needs. The company’s multi-layered security solution is safer than face-to-face identification.

According to founder Kaarel Kotkas, it’s great to see a shift in the industry’s mindset where businesses are looking for more secure solutions that also accommodate clients’ needs. “Veriff enables Jelbi to give a convenient service to people without compromising on security. BVG makes Berlin a pioneering example of the Smart City by merging different mobility providers into a single application. People have an easy access to many transportation means within the city. It’s an honour for us to support this innovation with our product.”

Verification by AI

Veriff is an online identity verification company that protects businesses and their customers from online identity fraud by making sure that a person is who they claim to be. With the help of artificial intelligence, it analyses thousands of technological and behavioural variables in seconds, verifying people from 190+ countries.

Founded in 2015, Veriff serves over 100 internet businesses across the world, including fintech companies, sharing economy providers and marketplaces in London, New York, San Francisco, Berlin, Vienna, and other major cities. The company is an alumnus of the startup accelerator Y Combinator and has raised €7.35m ($8.3m) in funding. They also employ close to 300 people in Tallinn, Estonia.


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