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Estonian government calls for Europe’s developers to join in a ground-breaking project to build next-gen e-government services

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Estonian government looks to maintain its status as the most digitally advanced AI-led government with the launch of a new procurement process.

The Estonian Government launches a new procurement process to find developers that will work on the nation’s Siri of digital public services’, Bürokratt. Those with experience in software development, language technology, and machine learning are being called to lend their expertise to the programme, to directly shape and elevate the country’s leading AI programme, giving the chance to collaborate and work with Europe’s most digitally advanced government. 

Making public services easier to use

Bringing together an interoperable network of AI applications, Bürokratt, an award-winning AI- solution provides Estonia’s entire population with a range of voice-activated public services. These services cut past bureaucratic processes making public services easier to use, more convenient, and easily accessible through virtual assistants and voice-based interaction. The highly successful initiative has elevated the Estonian Government to become one of the world’s most technologically sophisticated public services.

The Estonian Government is calling for qualified developers, data scientists, data analysts, and data architects from the World Trade Organization countries with experience in software development, language technology, and machine learning to participate in the procurement process. Launched today, the deadline for applicants will close on 26 August 2022 and is open to a minimum team size of one person, with no requirements on a company’s history or previous work portfolio.

The process will run as a series of mini procurements for specific tasks. These will focus, primarily on privacy-enhancing technologies, developing AI for data-driven decision-making, language technologies, and Bürokratt. Example tasks would include developing and extending privacy-enhancing technologies, working on AI innovation projects as part of government data and AI sandbox, establishing different language technologies, working on federated learning, publishing government-held data as synthetic data, developing and implementing machine learning solutions, training of a speech robot, replacing existing individual functionalities with more efficient systems, for instance, for customer service, and voice- and sign-language based service provision.

Andres Sutt, Estonia’s IT Minister, “We take great pride in knowing that our AI-led public services have significantly improved the lives of many of our population, transforming the citizen user experience for the better. Since its launch in 2022, Bürokratt has saved users time and effort by enabling them to communicate with the government through one single point. Buoyed by the success of Bürokratt, we warmly welcome a range of expertise to support us in raising the service offering to even greater heights.’’

Ott Velsberg, Estonian Government’s Chief Data Officer, “Having built and been recognised by the World Government Summit as the best AI-Powered Government Service with Bürokratt, we’re keen to improve the service even more, to provide citizens with more control over how their personal data is leveraged to access government services. We’re also looking to offer citizens the opportunity to share their data with the private sector, where they can explore and receive various additional services. For instance, when applying for a bank loan, applicants will not need to enter their data into a form, as all relevant information will be gathered automatically from the state’s databases.

We look forward to welcoming a range of specialists to come and work with us, become part of one of the most technologically advanced government projects in Europe, and contribute to developing an AI gov stack that benefits the whole society.’’

 For more information or to apply to be part of the procurement process, please visit https://e-estonia.com/ai-govstack-testbed_eng

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