This is the story of the world's most advanced digital society
After 50 years of foreign domination, Estonia returns to the map of Europe with limited legacy technology systems and virtually no resources of which to speak. Yet policy makers discover that starting from scratch presents a rare opportunity.
To build new technology infrastructure from scratch while catching up the West as quickly as possible.
Policy makers seize a unique opportunity to create low-cost, cutting-edge systems based around accessibility and efficiency.
The first draft of the "Principles of Estonian Information Policy"
A strategic outline for IT development is drafted and ratified by the Estonian parliament four years later.
To solve social challenges stemming from political uncertainty with IT solutions.
1% of GDP earmarked as state funding for IT.
Launch of the Tiger Leap Initiative
A country-wide IT infrastructure development program.
To catch up to the West by updating local IT infrastructure and establishing computer skills as a priority in schools.
99% of the population uses the internet regularly; Estonia ranked as #1 in the Digital Development Index.
First e-banking services
Online banking solutions developed by private banks.
To make banking solutions available to clients in rural communities.
The development of high-quality e-banking services, which encourage people to get online, embrace e-governance and, later, e-ID.
Database and scheduler for streamlining governmental decision-making processes.
To reduce government bureaucracy by making e-solutions part of governance.
The average length of Estonian cabinet meeting shrinks to 30 minutes from five hours.
Estonians able to declare taxes online.
To maximise state tax revenue to support the growing needs of a developing society.
To declare taxes now takes about 3 minutes online; 98% of people declare their income electronically.
A system that enables drivers to pay for city parking via mobile phone.
To manage growing traffic in densely populated urban areas, and to create a modern and low-cost parking infrastructure.
95% of parking fees are paid via mobile phones, Estonia’s m-parking solution has been adopted in countries around the world.
Distributed data exchange layer for registers and information systems.
To create a national integration platform to reduce data exchange costs, and end data leaks from existing unsecured databases.
X-Road has become the backbone of e-Estonia, allowing the nation’s public and private sector information systems to link up and operate in harmony. 99% of public services are accessible online 24/7.
e-ID and digital signature
Digital identification based on the mandatory ID card.
To securely identify residents using public and private e-services.
98% of Estonians have an ID card; digital signatures save 2% of GDP annually.
Maximising accessibility to local and general elections.
To make voting more accessible to a country with a low population density (not to mention some extreme weather).
One third of votes in elections are cast online with votes cast from over 110 countries.
Concerted effort to safeguard online data.
In April 2007, Estonia was hit by the largest organised cyber-attack against a single country to date. International cooperation was needed to contain the emerging threat.
Estonia has become one of the leading nations in cyber security. Both the NATO Cooperative Cyber Defence Centre of Excellence and the EU IT Agency are situated here in Tallinn.
Scalable blockchain technology KSI is developed by Estonian cryptographers.
To mitigate threats of insider data manipulation in Estonia’s registries following the 2007 cyberattacks.
Estonia has become a pioneer of blockchain technology. Several government registries are backed by KSI blockchain.
A nationwide system integrating data from Estonia’s healthcare providers.
To improve the quality and efficiency of healthcare provided via public insurance.
Electronic health records provide comprehensive profiles of each patient, reducing bureaucracy and giving access to time-critical information in emergencies.
A centralised paperless system for issuing and handling medical prescriptions.
To minimise paperwork for prescribing and dispensing medical drugs.
99% of medical prescriptions are handled online; routine refills can be issued without appointments.
Public services green paper
Mapping challenges and solutions for developing state e-services
To address the e-state’s current shortcomings to assure its sustainability and future development.
A better understanding of the public’s needs and the clear definition of goals and principles for the development of e-services.
A borderless digital society for any global citizen to join.
To discover innovative ways to attract international business and talent to Estonia.
e-Residency is the first digital nation for global citizens. The number of e-residents and their businesses is steadily increasing.
Road administration’s e-portal
One-stop online service for drivers and owners of vehicles
To simplify and reduce the costs of the Road Administration’s service provision.
The e-portal provides services six times faster, 20% cheaper, and increases transparency.
World's first data embassy
Estonia green-lights plan to create the first data embassy outside its borders.
To assure the digital continuity of Estonian statehood in worst-case scenarios like critical system failures or external threats.
Estonia is the first country in the cloud, our critical databases and services are backed up in a high-security data centre in Luxembourg.
NIIS x-Road consortium
Nordic Institute for Interoperability Solutions (NIIS) ensures the development and strategic management of X-Road and other e-governance solutions
To ensure the interoperability of e-governance solutions and platforms both nationally and internationally.
Founded by Estonia and Finland in 2017, NIIS is a pioneer of cross-border e-governance solutions, intent on providing better content and services for the public.
Seamless services roadmap
Proactive government services that react to life events requiring minimal bureaucracy
To reduce bureaucracy and human resources to manage essential routine state services.
Seamless services provide a more natural relationship with the state; the first seamless service went live in 2018.
Government AI strategy
Outlining the current and future usages of AI in government and private services
To create the legal and strategic framework for accelerating AI development, making Estonia a trailblazer in the field.
A detailed strategic plan for promoting implementation of AI solutions in the public and private sectors.
Proactive Child Care
When a child is born, a population entry activates all of the following services, and the family gets all the benefits they are entitled to automatically.
How to use the information that the state already has to create proactive services and lessen bureaucracy.
Parents of a newborn no longer need to apply for benefits.
Remote Verification for Notaries
Remote authentication enables the conduct of notarial acts using Veriff’s online identity verification platform.
Buying and selling real-estate while not being physically in the same space, during the pandemic or beyond.
There are now only two things that need to be done physically in Estonia – getting married and divorced.
World's First Autonomous Hydrogen Vehicle
The hydrogen shuttle Liisu, developed by Auve Tech and researches from University of Tartu, is aimed at enhancing last-mile transportation.
To bring together autonomous driving and remote control with hydrogen fuel.
Driverless hydrogen vehicle Liisu is an environmentally friendly alternative to personal cars.
Visit us physically or virtually
We host impactful events both in our centre and online for government institutions, companies, and media. You’ll get an overview of e-Estonia’s best practices and build links to leading IT-service providers and state experts to support your digitalisation plans.
Questions? Have a chat with us.
Call us: +372 6273157
The Briefing Centre is conveniently located just 2 minutes drive from the airport and 7 minutes drive from the city centre.
You will find us on a ground floor of Valukoja 8, central entrance behind the statue of Mr Ernst Julius Öpik. Photo of the central entrance.
11415 Tallinn, Estonia