e-Estonia Programme for Spanish CIOs

Estonians are pathfinders, who have built an efficient, secure and transparent ecosystem that saves time and money. e-Estonia invites you to follow the digital journey. The initial part introduces and demonstrates the underlying mechanisms involved in digitizing a society, an overview of the main challenges and policies, an understanding of the infrastructure, e-solutions and services.

99% of public services in Estonia are available online. The e-Government development in Estonia is led by the office of Deputy Secretary General for Digital Development (Ministry of Economic Affairs).

This section would cover how Estonia has reached this level, what is needed to keep the services up to date and what are the future plans (AI, proactive services etc.)

It is a well-known fact that the real benefits from the use of ICTs come not from simple automatization of the existing processes but from changing these processes and reinventing service delivery in the information society. The e-Governance Academy in Estonia has compiled the change management lessons learned from Estonia and elsewhere and, as a result, developed the change management framework. The framework serves as a guiding tool for changing management tasks in government and society digitalization.

Estonia has by far the most advanced national ID card system in the world. Much more than a legal photo ID, the mandatory national card also provides digital access to all of Estonia’s secure e-services. In cooperation of SK ID Solutions and Cybernetica the so-called Smart ID was developed. Smart-ID is an app based new generation electronic identity designed to use conveniently on smart devices, while still keeping high level of security.

X-Road® is a distributed information exchange platform that makes it possible for these different systems to communicate all across the governmental sector; for example, the police can access data from the health system, tax board or business registry and vice versa. But to do this X-Road must satisfy three criteria. First the platform must be interoperable and technically easy for each member of the system to access the data they need. Second, the data cannot be corrupted in transit by the system or an external third party. And third, the data must be protected from prying eyes so that unauthorised individuals cannot view the content of the data en route.

X-Road® has satisfied all three criteria since 2001, performing all the required functions for the state and the people of Estonia. It has enabled to increase the depth of cooperation between public organisations and reduced paper work exponentially so that public employees can concentrate on tasks that require human interaction.

Nordic Institute for Interoperability Solutions (NIIS) is a non-profit association with the mission to ensure the development and strategic management of X-Road®  and other cross-border components for digital government infrastructure. The republics of Estonia, Finland and Iceland are members of NIIS.

CybExer Technologies is a NATO-awarded Estonian cybersecurity company that has wide-ranging experience in providing and maintaining highly sophisticated cyber security training platforms with a special focus on cyber capability development. The platforms are the key to successful delivery of a plethora of cybersecurity trainings and exercises aimed at ordinary users, technical responders and the very top of strategic leadership.

CybExer’s flagship service is the development, operation and maintenance of next-generation, state-of-the-art, cyber ranges. Ultimately, it offers a safe environment where personel, technical, and organisational cyber security capabilities can be assessed, analyzed, and developed.

Positium Data Mediator is a scalable Mobile Big Data processing and analytics engine. Its applications include population statistics, mobility studies and tourism data. The Positium Data Mediator was created using the methodology that was developed with the University of Tartu. Its purpose is processing location data from several Mobile Network Operators into meaningful and reliable statistical indicators regarding the aggregated locations and movement flows of people.

Auve Tech specialises in the development and manufacturing of autonomous vehicles and smart transportation systems. They offer a full-scope service that entails the autonomous vehicles, their integration to various environments, and fleet management. The vehicles have been tested in real traffic