e-Estonia Programme for SMART Zambia Institute, September 13-15

  • Day 1 (September 13)


    Introduction to the e-state

    with e-Estonia Briefing Centre

    Estonians are pathfinders, who have built an efficient, secure and transparent ecosystem that saves time and money. e-Estonia invites you to follow the digital journey. The initial part introduces and demonstrates the underlying mechanisms involved in digitizing a society, an overview of the main challenges and policies, an understanding of the infrastructure, e-solutions and services.



    Building future-ready digital societies

    with Digital Nation

    Digital Nation is a digital change advisory originating from Estonia and on a mission to build future-ready societies around the world. We merge world-known Estonian expertise & global best practices with your highest ambitions. Our clients are governments and organisations who are keen to change their digital game. We co-create, guide, and deliver from inspiring visions to practical strategies to their effective and rapid delivery. The founder of Digital Nation is the former CIO of Estonian Government.








    with Net Group

    Justice digitalization will indirectly impact the whole economy, leading to better public services, jobs for people and initiating business growth. Net Group is a company with years of experience in the field of justice digitalization. We consult and deliver the right software solutions for your needs.



    Present and the future of digitalization

    With: Proud Engineers

    Proud Engineers is a boutique team of architects (engineers, lawyers and institution builders) with hands-on experience building Estonia’s digital society. More than strategy, we solve the big digital transformation challenges for governments and large corporations. Genuine digital society is more than e-Government, it depends on tight collaboration between the private and public sectors and continuous engagement with citizens. So Proud Engineers works closely with both national and enterprise partners across the world to transform their societies.



    Digital skills development

    with Baltic Computer Systems

    BCS is Estonian market leader in IT infrastructure and IT security solutions.

    The BSC learning course was developed to raise efficiency and pro-active digital participation of civil society in the implementation of reforms and the local decision-making processes as well as to improve the quality of services provided by the civil society organisations to citizens.

    The course aims to support civil society organisations in harnessing the potential of digital technologies to innovate and improve their interaction with their beneficiaries, constituencies and partners, as well as to improve the efficiency of their work and the quality and format of services offered to citizens.


  • Day 2 ( September 14)


    World-leading electronic identity

    with Best Solutions

    B.EST Solutions has earned a reputation as a dependable provider of innovative eGovernment and e-Identity solutions. In co-operation with their Business Partners they offer a variety of services and consultancy to support different stages of the development.



    Data interoperability

    with Cybernetica

    The X-Road is the backbone of e-Estonia and was initiated by the Estonian government to enable secure data exchange between governmental organisations. The first version was launched in 2001.

    With over 20 years of experience in driving digital transformation, we are the architects of the Estonian X-Road. X-Road is a distributed information exchange platform that makes it possible for all different systems to communicate all across the governmental sector; for example, the police can access data from the health system, tax board or business registry and vice versa.

    It has enabled to increase the depth of cooperation between public organizations and reduced paper work exponentially so that public employees can concentrate on tasks that require human interaction.







    Government data exchange + court information system

    with Aktors

    Aktors is a leading implementator of e-government solutions. Aktors develops information systems and other custom software solutions, starting from analysis to the implementation, and offers consulting services related to software development. The have a long experience building e-governance, with examples like X-road, Financial and Court Information Systems.

    Aktors has been involved with the Estonian X-Road project since its very beginning. Dr Aleksander Reitsakas, the current Chairman of the Management Board, was the first project manager of X-Road project in the consortium of companies implementing the first version of X-Road.

    Aktors is in X-Road field mainly oriented to the integration of information systems to X-Road, and offering a single universal client solution to X-Road. The integrations created by Aktors operate in more than 10 databases. Client Solution is the key solutions which enables to use X-Road services.



    Tax administration and risk assessment for governments

    with FiscalAdmin

    FiscalAdmin is a software engineering and consulting company established in 2015 in Tallinn, Estonia. The company provides innovative IT solutions to transform public sector in line with digital-era governance, specialising in public fiscal management and tax administration. Our engineers have 20+ years of experience in modernization of tax administrations in Europe, Asia, Africa, and the Caribbean. We have custom-made and ready to use solutions for risk assessment and development of tax administrations, ministries of finance, the public sector, and international organisations.


  • Day 3 (September 15)


    High efficiency, low costs

    with Nortal

    Nortal is a multinational strategic change and technology company. Combining the unique experience of transforming Estonia into a digital leader and creating change in businesses with a strategic approach and data-driven technology, Nortal’s vision is to build a seamless society. Nortal partners with governments to bolster business through intelligent public administration.

    Nortal has planned and implemented over 40% of Estonia’s digital disruption, including in the domains of e-Tax, Cybersecurity, e-Healthcare etc. We have unique experience building a digital, seamless society. Nortal has successfully exported its expertise to countries in North-America, Europe, the Middle East and Africa. We know how difficult this change can be, but wealso know how much value it creates.



    International development cooperation

    with Estonian Centre for International Development

    The Estonian Centre for International Development (ESTDEV) is a government-funded foundation responsible for managing and implementing Estonia’s international development cooperation. The role of ESTDEV is to empower and inspire Estonia’s partner countries to set goals and find creative solutions for carrying out their development plans. By sharing its own successful reform experience, the ambition of Estonia’s development cooperation is to support partner countries in becoming self-reliant and capable of leading their own development journeys in ways that benefit and include all groups of society.



Visit us physically or virtually

We host impactful events both in our centre and online for government institutions, companies, and media. You’ll get an overview of e-Estonia’s best practices and build links to leading IT-service providers and state experts to support your digitalisation plans.

Questions? Have a chat with us.

Call us: +372 6273157 (business hours only)

Find us

The Briefing Centre is conveniently located just 2 minutes drive from the airport and 10 to 15 minutes drive from the city centre.

You will find us on a ground floor of Valukoja 8, central entrance behind the statue of Mr Ernst Julius Öpik. Photo of the central entrance.

Valukoja 8
11415 Tallinn, Estonia