Estonians are pathfinders, who have built an efficient, secure and transparent ecosystem that saves time and money. e-Estonia invites you to follow the digital journey. The initial part introduces and demonstrates the underlying mechanisms involved in digitizing a society, an overview of the main challenges and policies, an understanding of the infrastructure, e-solutions and services.
It is a well-known fact that the real benefits from the use of ICTs come not from simple automatization of the existing processes but from changing these processes and reinventing service delivery in the information society. The e-Governance Academy in Estonia has compiled the change management lessons learned from Estonia and elsewhere and, as a result, developed the change management framework. The framework serves as a guiding tool for changing management tasks in government and society digitalization.
The strategy is a sum of actions that Estonian government will take to advance the take-up of AI in both private and public sector, to increase the relevant skills and research and development (R&D) base as well as to develop the legal environment. The session will cover existing AI solutions and future implementation of AI strategy in different directions.
X-Road® is a distributed information exchange platform that makes it possible for these different systems to communicate all across the governmental sector; for example, the police can access data from the health system, tax board or business registry and vice versa. But to do this X-Road must satisfy three criteria. First the platform must be interoperable and technically easy for each member of the system to access the data they need. Second, the data cannot be corrupted in transit by the system or an external third party. And third, the data must be protected from prying eyes so that unauthorised individuals cannot view the content of the data en route.
X-Road® has satisfied all three criteria since 2001, performing all the required functions for the state and the people of Estonia. It has enabled to increase the depth of cooperation between public organisations and reduced paper work exponentially so that public employees can concentrate on tasks that require human interaction.
Nordic Institute for Interoperability Solutions (NIIS) is a non-profit association with the mission to ensure the development and strategic management of X-Road® and other cross-border components for digital government infrastructure. The republics of Estonia, Finland and Iceland are members of NIIS.
Our experts have led policy and regulatory reforms that have supported the transformation (eID, electronic signature, cybersecurity, interoperability, privacy protection etc).
Some recent experience to be shared on the topic of building identity frameworks (in legal, technical and organizational aspects):
In India, the team works with a telecom to develop a range of product offerings fitting into the general framework of Digital India strategy, including electronic identity, electronic signature, privacy-driven data market, consent-based data access and data portability. The experts have designed and participated in the development of electronic identity and electronic signature products being deployed in the field. Both of these leverage existing legal and process frameworks while providing Indian citizens with unprecedented levels of assurance in their daily electronic transactions.
For the International Committee of the Red Cross, the team conducted analysis of Identity and Access Management (IAM) and Customer Identity and Access Management (CIAM) identification schemes. These enabled the Red Cross to obtain the identification system best suited to their needs for identification schemes, systems, trust services and related technologies that allow secure identification and authentication.
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We host impactful events both in our centre and online for government institutions, companies, and media. You’ll get an overview of e-Estonia’s best practices and build links to leading IT-service providers and state experts to support your digitalisation plans.