The purpose of Estonian Tax and Customs Board (ETCB) is to administer state revenues, implement national tax and customs policy and protect society and legal economic activity. The goal is to offer convenient and efficient tax services and protection of economic environment for the benefit of people, enterprises and the Estonian state.
They have set a target to make Estonia a country with the highest voluntary tax compliance in Europe. In order to achieve this, we have set four main strategic direction with the help of which we define our day-by-day operative activities and leading our organisation towards the desired vision:
- willingness to pay taxes: we will increase the willingness to pay taxes in Estonian society by being a trustworthy cooperation partner to taxpayers.
- simple and convenient public services: we will offer all taxpayers streamlined means to perform their obligations. Services provided by the ETCB motivate people to comply with their tax and customs obligations in a correct manner.
- equal tax competition and protection of society: surveillance over problematic taxpayers is efficient and systematic. Tax evasion and avoidance is complicated, cumbersome and expensive.
- pioneering organisation and developing people: in order to achieve our organisation’s objectives, we are working professionally with commitment and in collaboration.