e-Estonia Programme for New South Wales

Estonians are pathfinders, who have built an efficient, secure and transparent ecosystem that saves time and money. e-Estonia invites you to follow the digital journey. The initial part introduces and demonstrates the underlying mechanisms involved in digitizing a society, an overview of the main challenges and policies, an understanding of the infrastructure, e-solutions and services.

99% of public services in Estonia are available online. The e-Government development in Estonia is led by the office of Deputy Secretary General for Digital Development (Ministry of Economic Affairs).

This section would cover how Estonia has reached this level, what is needed to keep the services up to date and what are the future plans (AI, proactive services etc.)

Proud Engineers is a boutique team of architects (engineers, lawyers and institution builders) with hands-on experience building Estonia’s digital society. More than strategy, we solve the big digital transformation challenges for governments and large corporations. Genuine digital society is more than e-Government, it depends on tight collaboration between the private and public sectors and continuous engagement with citizens. So Proud Engineers works closely with both national and enterprise partners across the world to transform their societies.

It is a well-known fact that the real benefits from the use of ICTs come not from simple automatization of the existing processes but from changing these processes and reinventing service delivery in the information society. The e-Governance Academy in Estonia has compiled the change management lessons learned from Estonia and elsewhere and, as a result, developed the change management framework. The framework serves as a guiding tool for changing management tasks in government and society digitalization.

Estonia has by far the most advanced national ID card system in the world. Much more than a legal photo ID, the mandatory national card also provides digital access to all of Estonia’s secure e-services. In cooperation of SK ID Solutions and Cybernetica the so-called Smart ID was developed. Smart-ID is an app based new generation electronic identity designed to use conveniently on smart devices, while still keeping high level of security.

The X-Road is the backbone of e-Estonia and was initiated by the Estonian government to enable secure data exchange between governmental organisations. The first version was developed by Cybernetica and launched in 2001.

X-Road is a distributed information exchange platform that makes it possible for all different systems to communicate all across the governmental sector; for example, the police can access data from the health system, tax board or business registry and vice versa.

It has enabled to increase the depth of cooperation between public organizations and reduced paper work exponentially so that public employees can concentrate on tasks that require human interaction.

CybExer Technologies is a NATO-awarded Estonian cybersecurity company that has wide-ranging experience in providing and maintaining highly sophisticated cyber security training platforms with a special focus on cyber capability development. The platforms are the key to successful delivery of a plethora of cybersecurity trainings and exercises aimed at ordinary users, technical responders and the very top of strategic leadership.

CybExer’s flagship service is the development, operation and maintenance of next-generation, state-of-the-art, cyber ranges. Ultimately, it offers a safe environment where personel, technical, and organisational cyber security capabilities can be assessed, analyzed, and developed.