e-Estonia Best Practice for Austria

Estonians are pathfinders, who have built an efficient, secure and transparent ecosystem that saves time and money. e-Estonia invites you to follow the digital journey. The initial part introduces and demonstrates the underlying mechanisms involved in digitizing a society, an overview of the main challenges and policies, an understanding of the infrastructure, e-solutions and services.

Estonia has by far the most advanced national ID card system in the world. Much more than a legal photo ID, the mandatory national card also provides digital access to all of Estonia’s secure e-services. In cooperation of SK ID Solutions and Cybernetica the so-called Smart ID was developed. Smart-ID is an app based new generation electronic identity designed to use conveniently on smart devices, while still keeping high level of security.

The e-government will never be ready, but we are constantly trying to improve ourselves. In order to make the services more human-friendly, the Ministry of Economic Affairs and Communications has undertaken the task of coordinating the development of event services.

This combines different individual services into one seamless life or business event service so that they appear to the user as a single seamless service that is provided proactively and with a maximum of one click where possible, or that ideally works automatically based on data . A life event can be, for example, the birth of a child, the construction of a house or retirement.

X-Road® is a distributed information exchange platform that makes it possible for these different systems to communicate all across the governmental sector; for example, the police can access data from the health system, tax board or business registry and vice versa. But to do this X-Road must satisfy three criteria. First the platform must be interoperable and technically easy for each member of the system to access the data they need. Second, the data cannot be corrupted in transit by the system or an external third party. And third, the data must be protected from prying eyes so that unauthorised individuals cannot view the content of the data en route.

X-Road® has satisfied all three criteria since 2001, performing all the required functions for the state and the people of Estonia. It has enabled to increase the depth of cooperation between public organisations and reduced paper work exponentially so that public employees can concentrate on tasks that require human interaction.

Nordic Institute for Interoperability Solutions (NIIS) is a non-profit association with the mission to ensure the development and strategic management of X-Road®  and other cross-border components for digital government infrastructure. The republics of Estonia, Finland and Iceland are members of NIIS.

CybExer Technologies is a NATO-awarded Estonian cybersecurity company that has wide-ranging experience in providing and maintaining highly sophisticated cyber security training platforms with a special focus on cyber capability development. The platforms are the key to successful delivery of a plethora of cybersecurity trainings and exercises aimed at ordinary users, technical responders and the very top of strategic leadership.

CybExer’s flagship service is the development, operation and maintenance of next-generation, state-of-the-art, cyber ranges. Ultimately, it offers a safe environment where personel, technical, and organisational cyber security capabilities can be assessed, analyzed, and developed.

Cyber Battle of Estonia is a series of cyber security events for Estonian students of all backgrounds. The core mission of Cyber Battle of Estonia is to bring new people to cyber security, help them take their first steps and get real hands-on experience.

The battle will take you through real-life situations where you will be able to do good with your new abilities. Find out who has been hacking the school? Help save the hospital from equipment failure.  Stop the attackers from getting the valuables from the museum? It is up to you to make a difference.

Want to organise the Cyber Battle in your city?

eKool is a school management tool bringing together pupils and their families, schools and supervisory bodies. eKool supports better learning for the pupil, parents are better aware of their children’s progress and the authorities have a good overview of what goes on in schools under their management.

Opiq is Star Cloud’s learning management environment used in the majority of Estonian basic and upper secondary schools, which contains textbooks, learning kits, study journal, self-assessment system and other important information to be used by teachers, students and parents. The directory of materials is constantly updated. This is a web app, which the customer sells as a model software service. Besides a PC and tablet, the application can also be used on smartphones and needs no separate app.

Schoolaby is a revolutionary learning management platform that enables remote or hybrid learning. Either in the classroom or at home, Schoolaby keeps students, teachers and parents always on the right track. Schoolaby provides an easy-to-use light-weight learning management system that connects countless external sources and gives teachers more freedom in compiling the courses with the most interesting and up-to-date external study materials/apps.

SpinTek is the biggest software development partner for the local municipalities in Estonia. Some of the more popular solutions that help municipalities offer better services to citizens and companies include:

• Cemetery management information system Haudi: web-based information system for cemetery management, which preserves and organizes data about the buried and makes it available to people interested in history and to the users of burial places.

• Pet Register LLR: the only nationwide web-based pet register in Estonia that’s in accordance with the law and fulfils the needs and the requirements of local municipalities. Pet Registry incorporates every pet related party into one infosystem: the local municipalities, veterinarians, shelters and pet owners. Register also contains a Shelter module, which is specially developed to help shelters keep track of their captured animals.

• Excavation and road closure permit information system OPIS: web-based information system for electronic application, processing, issuing and publishing of excavation permits, and temporary road closure permits within a local municipality.

Estonia’s nation-wide digital twin, developed in cooperation between public and private sector, will gather data and visualise real-life situations so accurately that, in the future, we will be able to test and work on constructions projects in virtual reality, before putting them into action in real life. And there is certainly much more that the digital twin can achieve.

You can find the 3D twin here: https://3d.maaamet.ee/kaart/

Ridango is an international technology company that provides market-leading transit solutions and services. Ridango delivers turnkey projects or separate solutions and services for real-time information and state of the art ticketing solutions for transportation agencies and companies.

Tallinn has made a name for itself as one of the world`s most technologically oriented cities. Digital technologies and services are part of the daily lives of most of the population, thereby resulting in efficiency and affordable communications. These technologies provide new services and products, access to large amounts of information, and help the voice of ordinary citizens be heard. There is no doubt that tomorrow’s sustainable society will be a digital and smart one.