Officer Anne Rosenberg will never forget the first day she tried out Estonia's new e-police system.
Having a mobile workstation and a positioning device installed in her patrol car, she found out, changed everything.
That morning, her first call was a report of an erratic driver on the edge of town. It didn't take long to catch up to him, but when she and her partner pulled the driver over, it turned out he didn't have a wallet. No license, no ID.
Punching up the vehicle's number plate into the workstation though, they were able to instantly access a number of databases. That yielded all vital data – the name of the car's owner, his photo, the fact that the car wasn't stolen, for starters. It also showed them that the man's license had been suspended.
Yesterday it would have taken a call to the dispatcher and a 20-minute wait to get this information, Anne realized. Now she and her partner had everything they needed to know in two seconds.
Over the next few hours, they answered a complaint about a burglary and pulled over two speeders, handling the cases in record time thanks to the new system.
Later, when a woman and her 9-year-old son were injured in an auto accident, the positioning system told the dispatcher that Anne's car was the closest, just two minutes away. Anne and her partner were first on the scene and administered the necessary first aid. The passengers were fine in the end, but they might not have been so lucky if Anne hadn't been available, or hadn't arrived so quickly.
Since that day Anne couldn't imagine working without Estonia's life-saving e-police system.






